Frequently asked questions

Yes, completely. There is no subscription, no premium tier and no hidden fees. The advertising slots on the pages pay for the service.

No. NeoMail24 runs in any modern browser: on Windows, macOS, Linux, Android and iOS. Simply open neomail24.de and sign in.

A standard mailbox of up to 5000 MB, enough for many thousands of e-mails with attachments. If you ever reach the limit, simply delete old messages.

Your account (tab "Referrals") shows your personal referral link. When someone signs up through it, you and the new user each get +1000 MB of storage. The same tab lists the referrals already credited.

Yes. You can create up to 5 alias addresses, and they all deliver into your single mailbox. Manage the aliases in your account settings.

Every incoming mail is rated: sender, subject, body and links produce a spam score. Unwanted mail moves to the spam folder automatically. You can also block senders and adjust the sensitivity in your account settings.

Every incoming mail is checked for authenticity with SPF, DKIM and DMARC. The result appears as a traffic light on each mail: green means "sender verified", yellow means "look closer". This is how you spot forged senders without any technical knowledge.

Up to 25 MB per message. Pictures, PDFs and common documents can be sent without any problems.

A small German operator, no international data corporation. Your messages stay on the servers of the hosting partner in Montreal (Canada).

The easiest way is to recommend NeoMail24: your personal referral link earns you +1000 MB of storage per sign-up. Or link to us from your website - ready-made banners and embed codes are waiting on our "Link to us" page.